Try plugging your mamaRoo into a different outlet; sometimes this can clear the error. The error may also be the result of use with a baby over the 25 pound weight limit or if the baby is able to sit unaided. Stop use immediately.

The built-in sounds won’t play when the MP3 cord is plugged into your device, so make sure the cord is unplugged. If that’s not the issue, make sure the volume is not muted.

Please confirm you are using the original 4moms labeled power cord that came with the mamaRoo infant seat. Other power cords will allow the seat to power on and play music, but the seat will not move and may display an error message. If you do not have the original power cord, a replacement can be purchased here.

Try adjusting the volume on the music playing device. If it still doesn't work, check to make sure the MP3 cord is plugged in completely on both ends.

Try adjusting the volume on the music playing device. If it still doesn't work, check to make sure the MP3 cord is plugged in completely on both ends.

In order to clean the harness straps you must first remove the seat from the mamaRoo base. Once disassembled, use a sink or other basin and allow the straps to dangle from the central rail into soapy water. Do NOT immerse the central rail into the water. Once clean, rinse and let dry before reassembling the unit.

The seat fabrics (plush, classic and cool mesh) and the newborn insert are machine washable. We recommend washing them in cold water on the gentle cycle. Do not use bleach. Tumble dry separately on low heat and remove promptly from dryer.

Hold down the motion button for 3 seconds to turn the screen off.

For the new mamaRoo4 and the 2015 model the toy bar installs by inserting at a 90 degree angle, to the right or left of the seat, and rotating into place. The toy bar on the 2012 to 2014 model installs by inserting backwards and rotating it into place. The toy bar on the 2010 & 2011 models is designed to be loose-fitting for safety reasons (so it can’t be used as a handle). If the toy bar begins to droop, simply remove it and bend it backwards to restore some spring.

No. Since it is neither a flat surface (there is always a slight recline) or a firm surface, as recommended by pediatricians, we cannot recommend that it be used for overnight sleep.

No. Since it is neither a flat surface (there is always a slight recline) or a firm surface, as recommended by pediatricians, we cannot recommend that it be used for overnight sleep.